Welcome to JK Shopping Mart. These Terms and Conditions govern your access to and use of the JK Shopping Mart website, mobile application, and related services. By accessing or using our platform, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our services.
Platform refers to the JK Shopping Mart website, mobile application, and associated services.
User, Customer, You, or Your refers to any individual using the Platform.
Company, We, Us, or Our refers to JK Shopping Mart.
Order means any purchase request placed through the Platform.
Products include groceries, household essentials, bakery items, dairy products, beverages, personal care items, pharmacy products (where applicable), and other goods available on the Platform.
You must be at least 18 years of age or use the Platform under the supervision of a parent or legal guardian.
By using our services, you confirm that all information provided by you is accurate and complete.
To place orders, you may be required to create an account.
You agree to:
Provide accurate and updated information.
Maintain the confidentiality of your login credentials.
Accept responsibility for all activities carried out through your account.
Notify us immediately if you suspect unauthorized access to your account.
JK Shopping Mart reserves the right to suspend or terminate accounts that violate these Terms.
All orders are subject to acceptance and product availability.
We reserve the right to:
Refuse any order.
Cancel an order.
Limit quantities purchased.
Verify customer information before processing orders.
An order confirmation does not guarantee product availability until the order has been processed.
We strive to ensure that product prices displayed on the Platform are accurate.
However, pricing errors may occasionally occur.
JK Shopping Mart reserves the right to:
Correct pricing errors.
Cancel incorrectly priced orders.
Modify prices without prior notice.
Applicable taxes and delivery charges may be added during checkout.
Product availability may change without notice.
If an item becomes unavailable after an order is placed, we may:
Remove the unavailable item.
Substitute it with an equivalent product (where applicable and with customer approval).
Issue a refund for unavailable items.
Delivery times displayed on the Platform are estimated and may vary due to:
Weather conditions
Traffic
High demand
Technical issues
Force majeure events
Delivery delays do not automatically entitle customers to compensation unless required by applicable law.
Customers are responsible for ensuring someone is available to receive the order at the provided delivery address.
Customers may cancel an order before it has been processed or dispatched.
Once an order is packed, dispatched, or out for delivery, cancellation may not be possible.
JK Shopping Mart also reserves the right to cancel orders in cases including but not limited to:
Suspected fraud
Payment failure
Incorrect pricing
Stock unavailability
Technical errors
Return and refund eligibility depends on the nature of the product and applicable company policies.
Refunds, where approved, will generally be processed using the original payment method within the applicable processing period.
Certain products, including perishable goods, opened food items, hygiene products, and other restricted items, may not be eligible for return.
We support multiple secure payment methods, including:
Cash on Delivery (where available)
UPI
Debit Cards
Credit Cards
Digital Wallets
Net Banking
Other supported payment methods
All payments are processed through trusted payment service providers.
Promotional offers, coupons, referral rewards, and discounts are subject to specific terms and may:
Have expiry dates.
Be limited to selected users.
Require minimum order values.
Be modified or withdrawn without prior notice.
Misuse of promotional offers may result in account suspension.
You agree not to:
Use the Platform for unlawful purposes.
Submit false or misleading information.
Interfere with Platform operations.
Attempt unauthorized access to systems or accounts.
Upload malicious software or harmful content.
Abuse customer support or delivery personnel.
All content available on JK Shopping Mart, including:
Logos
Graphics
Images
Text
Software
Designs
Trademarks
is owned by or licensed to JK Shopping Mart and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
To the maximum extent permitted by law, JK Shopping Mart shall not be liable for:
Indirect or consequential damages.
Business interruption.
Loss of profits.
Data loss.
Delayed deliveries beyond reasonable control.
Technical failures or service interruptions.
Our total liability shall not exceed the value of the affected order unless otherwise required by law.
The Platform may integrate with third-party services including:
Payment gateways
Mapping services
Analytics providers
Notification services
These services operate under their own terms and privacy policies.
Your use of JK Shopping Mart is also governed by our Privacy Policy.
By using the Platform, you consent to the collection and use of information as described in the Privacy Policy.
JK Shopping Mart reserves the right to suspend or terminate user accounts without prior notice if these Terms are violated or if activities are suspected to be fraudulent, illegal, or harmful to the Platform or its users.
JK Shopping Mart shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, internet outages, or other unforeseen events.
We may update these Terms and Conditions from time to time.
Updated versions become effective immediately upon publication on the Platform.
Continued use of the Platform after such updates constitutes acceptance of the revised Terms.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jammu & Kashmir, India.
For any questions regarding these Terms and Conditions, please contact us.
JK Shopping Mart
Email: support@jkshoppingmart.in
Phone: +91-9103915251
Address: Jammu, Jammu & Kashmir, India
By accessing or using JK Shopping Mart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.