Privacy policy

Effective Date: 27 June 2026

At JK Shopping Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, mobile application, and related services.

By accessing or using JK Shopping Mart, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Billing Address
  • Account Credentials
  • Profile Information

Order Information

  • Purchased Products
  • Order History
  • Delivery Instructions
  • Payment Method
  • Transaction Details

Device Information

We automatically collect:

  • Device Model
  • Operating System
  • Browser Type
  • IP Address
  • Device Identifier
  • Language Preference
  • App Version

Location Information

With your permission, we collect your location to:

  • Show nearby stores
  • Calculate delivery charges
  • Provide accurate delivery estimates
  • Improve delivery efficiency

You may disable location access through your device settings.


2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Deliver products
  • Verify customer identity
  • Manage your account
  • Process payments
  • Provide customer support
  • Send order updates
  • Improve our services
  • Personalize your shopping experience
  • Detect fraud and unauthorized activity
  • Comply with legal obligations

3. Payment Information

JK Shopping Mart does not store your complete debit card, credit card, or banking information.

Online payments are securely processed through trusted third-party payment gateways.

Payment providers maintain their own privacy and security policies.


4. Order Communications

We may contact you through:

  • SMS
  • Phone Calls
  • WhatsApp
  • Email
  • Push Notifications

These communications may include:

  • Order Confirmation
  • Delivery Updates
  • OTP Verification
  • Promotional Offers
  • Account Notifications
  • Customer Support Responses

5. Cookies and Similar Technologies

Our website may use cookies to:

  • Remember your preferences
  • Improve website functionality
  • Enhance user experience
  • Analyze website traffic
  • Maintain login sessions

You may disable cookies in your browser, although certain features may not function properly.


6. Information Sharing

We do not sell your personal information.

We may share your information only with:

  • Delivery Partners
  • Payment Service Providers
  • Technology Service Providers
  • Government Authorities when legally required
  • Law Enforcement Agencies when necessary

Information shared is limited to what is reasonably necessary.


7. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.


8. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us immediately if you suspect unauthorized access to your account.


9. Your Rights

You may have the right to:

  • Access your information
  • Update incorrect information
  • Delete your account (subject to legal obligations)
  • Request correction of personal information
  • Withdraw certain permissions
  • Contact customer support regarding your personal data

10. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide services
  • Resolve disputes
  • Meet legal and regulatory requirements
  • Maintain business records

11. Children's Privacy

JK Shopping Mart is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.


12. Third-Party Services

Our platform may contain links or integrations with third-party services including:

  • Payment Gateways
  • Google Maps
  • Firebase Services
  • Social Media Platforms
  • Analytics Providers

These third parties operate under their own privacy policies.


13. Promotional Communications

You may receive promotional messages regarding:

  • Discounts
  • New Products
  • Seasonal Offers
  • Cashback Campaigns
  • Special Events

You may unsubscribe from promotional communications at any time.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective immediately upon publication on our website or mobile application.

We encourage users to review this page regularly.


15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

JK Shopping Mart

Email: support@jkshoppingmart.in

Phone: +91 9103915251

Address: Jammu, Jammu & Kashmir, India


Consent

By using JK Shopping Mart, you acknowledge that you have read, understood, and agree to this Privacy Policy.